China wholesale Spy electronics--FAQ
 
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About us

SpyTech Electronics Co., Ltd is a professional provider, who are always committed to offering customers with innovative and novel products like Car Camera DVR, Car Rear View cameras, Race cameras, sport cameras, gps tracker, audio surveillance, GSM listening device, UHF audio transmitter, video surveillance, spy camera, cell phone GPS tracker, 3G camera, home security alarm products and keylogger other security defense products.
Whoever you are, and wherever you are from, If only you’re a wholesaler for involving in increasing annual turnover, or a retailer who doesn’t want to be charged higher price from your country, or an Individual who looks for the latest products, Come here, we are your best choice!

We strive to deliver the exceptional service, quality product and competitive price. Due to our fully trained teamwork, we do also accept OEM service to satisfy some customers’ special demands.

Our job is your need, so we look forward to establishing and keeping the mutual benefit relationships between us.

Welcome here and hope everyone spends a joyful shopping travel.



Payment.

Payment is accepted by T/T, Western Union, Paypal .

How to Shipping:

*You can shopping without register as a member, after choose the items by the "BUY" botton, copy it and send to our
sales@spy-techs.com,and please provide your detail shipping address too, when get it, our staff will calculate 
the shipping cost and prepare PI for your payment

* Normally, all orders will be shipped within 2 to 5 business days (not included weekends or Chinese national holidays) after the payment is received & cleared; except the orders with large quantities and customised products.(for exact delivery date,pls contact with our sales)

* The orders can be shipped by express DHL, UPS, TNT, Fedex and EMS. For the shipping cost, different express company has different shipping rate;if you have your own express account, welcome to provide us when place the order to us; As all we know, more quantities for the order in one shipment, less average shipping cost.

* For the package is under 2KG,If you care for the shipping cost and have no request on shipping time, we advise you can consider HK Post.

* We do also accept drop shipping, especially convenient to reseller which do Ebay business or do not want to have stock, this way will help you save much time and? warehouse fees. If you need the drop shipping service, please inform us and offer the correct shipping address and contact phone, post code etc so that our staff can arrange the shipping to correct address after confirmation of your payment.

Warranty & Return Policy:

We test all items before delivery to clients, we provide 12 months maintenance warranties.

1. Items can be maintained for the first year, if the damaged is caused by incorrect operation, we may need to charge the necessary component and repair fee from buyer.

2. The defective items can be directly returned to SpyTech. We will replace new ones and pay the shipping cost from our location to client's. Buyers are only responsible for the return shipping fees for warranty items.(In most cases, buyer will only have to return the problem components rather than the entire package to save the return shipping cost.).

Refund:

* We do our best to serve our each customer the best that we can.

* We will refund you for items returned within 7 days of you receiving them, for any reason. A full refund will be given if items are returned in their original condition.

* Merchandise which is damaged or missing components or lost by carriers is not refundable.

* Buyers are responsible for return shipping with proper packaging.

* On receiving items, we will refund you immediately.

* Before returning items, please contact our sales for RMA number and detail return delivery address.Please use regular postal service and send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.

Feedback

In order to improve our operation and service gradually, if you have any innovative suggestions on products or our company services,? welcome to mail your kind of precious advices and suggestions to info@spy-techs.com. Thank you so much!


 
 
 
   
SPYTECH ELECTRONICS CO.,LTD
Email :info@spy-techs.com    
Address:Minzhi, LongHua Town, Bao'an district, Shenzhen City, China 
 post:518131